Claims Process

When seeing a provider (Doctor, Urgent Care, hospital) please print and carry your ID card along with you to the appointment. The providers office will need to see your ID card to reach the Claims Department in order to submit the Claims. If you are hospitalized, please make sure you call the insurance company on the number on the ID card to pre-certify with the stipulated time.  

In the event the providers office is out of the network and you have to pay upfront please follow the Claims procedure below 

You can download the appropriate Claims form based on the plan you have purchased.  

Process to follow for all Claims 

  1. Download and complete the appropriate Claims Form below 
  2. Attach copies of all the pages of the passport 
  3. Attach the itemized bills
  4. Submit the above within the stipulated time (Most companies have a 90 day limit after seeing the provider) 
  5. Follow up on your Claim by calling the appropriate Claim Number 

It is a good practice to keep a copy of the entire Claims documents with you before you submit the Claims for processing. 

Download Claims Forms for Tokio Marine HCC plans for Atlas Travel, Student Secure and Visitors Secure

Tokio Marine HCC Policies

For the following Tokio Marine HCCMIS insurance policies

  1. Atlas Travel Insurance- America, International
  2. Atlas Premium Insurance- America, International
  3. Student Secure Select Insurance – Select, Budget, Smart, Elite

You can download the Claims form at Download the Claims Form

If you have seen a provider any illness or injury, please download and submit the completed form along with the itemized bills (if you have paid) to the address below. For timely claims settlement, please make sure the claims form is submitted within 90 days of seeing the provider. Please make sure you submit this form even if you have not paid for the expenses. Claims settlement can begin only after this form has been submitted.

HCC Medical Insurance
P.O. Box 2005
Farmington Hills, MI 48333-2005
Claims Number: 1.800.605.2282

Download Claims Forms for IMG plans for Patriot Travel, Visitors Care, Patriot Exchange, Global Medical, Student Health Advantage

IMG Policies

For the following IMG policies

  1. Visitors Care Insurance
  2. Patriot Travel Insurance – America and International
  3. Patriot Platinum Insurance – America and International
  4. Patriot Exchange Insurance
  5. Student Health Advantage
  6. Global Medical insurance
  7. Visitors Protect Insurance

You can download the Claims form at Download the Claims Form

If you have paid bills for any treatment and need to be reimbursed for the out of pocket expenses, please download and submit the completed form along with the itemized bills to the address below. For timely claims settlement, please make sure the claims form is submitted within 90 days of seeing the provider.

International Medical Group Claims Department
PO Box 88500
Indianapolis, IN 46208-0500
Claims Number: 1.800.628.4664

Download Claims Forms for Trawick International plans for Safe Tarvel USA Comprehensive, Safe Travel USA Limited benefits, and Collegiate Care

Trawick International Policies

For the following Trawick International policies

  1. Safe Travels USA Insurance Limited benefits
  2. Safe Travels USA Comprehensive
  3. Safe Travels USA Cost Saver Insurance

You can download the Claims form at Download the Claims Form

If you have paid bills for any treatment and need to be reimbursed for the out of pocket expenses, please download and submit the completed form along with the itemized bills to the address below. For timely claims settlement, please make sure the claims form is submitted within 90 days of seeing the provider

Mail claim form and all necessary documents to:
Surego Administrative Services on Behalf of Crum and Forster SPC
PO Box 2069
Fairhope AL 36533

For claim status or assistance filing a claim, please contact 866-696-0409 or 251-928-0939
Email: claims@mysurego.com

Download Claims Forms for Travel Insure plans for Visit USA, Study USa, WorldMed

Travel Insure Services

For the following Travel Insure Services  insurance policies

  1. Visit USA Insurance – Budget, Standard Superior
  2. Study USA Insurance
  3. WorldMed Insurance

You can download the Claims form at Download the Claims Form

If you have paid bills for any treatment and need to be reimbursed for the out of pocket expenses, please download and submit the completed form along with the itemized bills to the address below. For timely claims settlement, please make sure the claims form is submitted within 90 days of seeing the provider.

Mail claim form and all necessary documents to:

Tokio Marine HCC – MIS Group
Box No. 2005
Farmington Hills, MI 48333-2005

For Claim Status please contact 1-800-605-2282 / 317-262-2132
Email: service@hccmis.com